Connect & Engage

Parent Engagement

Automated digest emails keeping parents in the loop on careers activities, events, and their child's engagement. Build a partnership that supports student outcomes.

evidence from home
BM1·2·8evidence from home
digest frequencies
3digest frequencies
contact sync
MIScontact sync

Parents

Parent questions

Questions families have sent the careers team from Chapter Family.

2 waiting for a reply
Parent pulse surveys2 surveysShow
Invite
ParentStudent
Sarah ClarkeEmma Clarke
David WilliamsMarcus Williams
Anita PatelPriya Patel
Grace OseiJake Lee
Tom NcubeLeah Ncube
Page 1 of 7312 records

Paused - families' questions, every parent link, and the parent's own view

Students › Parents & CarersParents linked from your MIS, the numbers that matter, and what a parent actually sees.

Why it matters

What changes

The honest version of the before, and what it looks like once this is running.

Without Chapter
  • Parents shaping post-16 decisions with no idea what school is teaching
  • Contact details re-typed from the MIS into a mail merge
  • A newsletter nobody opens standing in for engagement
  • No evidence at all that families were involved
With Chapter
  • Parent contacts synced from your MIS and invited in bulk
  • Chapter Family - a parent app with their own child's picture
  • Digests at the frequency each family chooses
  • Engagement measured, not assumed

How it works

Up and running in minutes

Three steps, in the order you'd actually do them.

Sync contacts from your MIS

See what proportion of your roster has contacts on file, and how many can be invited right now.

Bulk-invite to Chapter Family

Parents get their own app showing their child's shortlist, documents and key dates.

See what's happening at home

Linked, invited, opened it and conversations this term on one line - and conversations, surveys, RSVPs and guide reads counted on the benchmarks.

In detail

How it actually works

The mechanics behind the screenshot.

01

Rollout is a number, not a hope

One line over the parent list says it: how many are linked, how many were invited, what share actually opened Chapter Family, and how many conversations happened this term. Inviting the rest from your MIS is one menu item away. What parents then do - conversations, surveys, RSVPs, guide reads - counts on the Gatsby benchmarks it serves.

  • Sync contacts from Wonde, then bulk-invite in batches
  • Linked, invited, opened it and conversations this term, on one line
  • Parental responsibility and emergency-contact flags carried through
  • Digest frequency per family: weekly, fortnightly or monthly
Parent engagement

246

Invited

71%

Opened it

418

Conversations this term

02

Parents get a job to do, not a bulletin

Chapter Family shows a parent what their child is considering, lets them save opportunities of their own, and lets them recommend one across. The child accepts or dismisses it. That exchange is the engagement - and it is far more useful than an open rate.

  • See the child's shortlist - firm, insurance, additional
  • Save courses and apprenticeships, then Recommend them across
  • Read the child's personal statement and CV alongside school feedback
  • A weekly conversation starter built from that child's actual week
Weekly digest
FromWestfield Academy Careers
ToParent of Emma Clarke

Emma's careers week

Emma attended the Healthcare Careers Fair and spoke to three employers.

She completed the 'Routes into healthcare' lesson and saved two courses.

Her next 1-to-1 with the careers adviser is on 19 March.

Conversation starter

Ask Emma what surprised her most about the apprenticeship route into nursing.

What you get

Everything included

No add-ons, no per-seat pricing - it's all in the platform.

6 capabilities

Automated digests per child, weekly, fortnightly or monthly

Activity summaries covering events attended and pathways explored

Conversation starter prompts to encourage home discussions

Conversations, surveys, RSVPs and guide reads counted as Gatsby evidence

Opt-in management and preference centre for every family

No extra work for the careers team - fully automated

Evidence & integrations

What it proves, and what it plugs into

Benchmark 1 expects a programme parents understand - and Chapter attributes parent engagement to BM1, BM2 and BM8 in the Gatsby report.

Gatsby Benchmarks evidenced
  • 1A Stable Careers Programme
  • 2Learning from Career & Labour Market Information
  • 8Personal Guidance
Works with
  • Wonde

    Parent contacts from your MIS

  • Chapter Family

    The parent app itself

  • Resend

    Invite and digest delivery

Questions

The things schools ask

Sync contacts from your MIS and bulk-invite, or invite one parent at a time with their name, email, child and relationship. They receive an email to set up their account.

No. A parent account is linked to their own child only, and parental responsibility is recorded per link so the right adults get the right access.

Each family's link carries its own frequency - weekly, fortnightly or monthly - and digests can be turned off entirely per parent.

The digests are automated. The work that does exist is the rollout - getting contacts synced and invitations out - which is why inviting the rest of your MIS is one click from the parent list.

See Parent Engagement in action

Book a personalised demo and see how Chapter Schools can transform your careers programme.

Book a Demo